Terms of Service

Welcome to Zayvor

Thank you for visiting Zayvor. These Terms of Service govern your use of our website and the purchase of our premium men’s wallets and leather accessories. By accessing zayvor.com or making a purchase, you agree to these terms in full.

Throughout these terms, “Zayvor,” “we,” “us,” and “our” refer to ZAYVOR. “You” and “your” refer to you, the customer or website visitor.

Acceptance of Terms

By using our website or purchasing our products, you confirm that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity to enter into binding contracts
• You accept all terms, conditions, and policies stated herein
• You will comply with all applicable laws when using our services

If you do not agree with any part of these terms, please do not use our website or services.

Products & Customization

Product Offerings

Zayvor specializes in premium men’s wallets and leather accessories. Our products are crafted with attention to quality and detail. We offer both ready-made items and custom personalized products.

Custom & Personalized Items

When you order custom or personalized products:

• You must provide accurate personalization details (initials, names, text, etc.)
• Personalization requests are final once production begins
• Custom items cannot be returned, exchanged, or refunded unless defective
• Production time for personalized items may be longer than standard products
• We will contact you if your personalization request cannot be accommodated

Product Accuracy

We strive to display product colors, textures, and details as accurately as possible. However, the actual appearance may vary slightly due to:

• Your device’s screen settings and color calibration
• Natural variations in leather materials
• Handcrafted manufacturing processes
• Lighting conditions in product photography

Availability

All products are subject to availability. We reserve the right to:

• Limit quantities on any product
• Discontinue products at any time
• Refuse orders that appear fraudulent or placed by resellers
• Modify product specifications without prior notice

Pricing and Payment

Pricing

• All prices are listed in the currency displayed on our website
• Prices are subject to change without notice
• The price charged will be the price displayed at the time of order placement
• Shipping costs and applicable taxes will be calculated at checkout

Payment

We offer the following payment methods for purchases made on our website:

• Direct Bank Transfer via Easypaisa
• Direct Bank Transfer via UBL
• Cash on Delivery (COD)

All payments must be completed using one of the approved methods listed above. Orders placed through Cash on Delivery are payable at the time of delivery. For bank transfer payments, orders will be processed only after the payment has been successfully received and verified.

Order Confirmation

We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent transactions
• Failure to meet our order acceptance criteria

If your order is canceled after payment, a full refund will be issued to your original payment method.

Shipping and Delivery

Shipping

• Shipping costs and estimated delivery times are provided at checkout
• We are not responsible for delays caused by shipping carriers
• International orders may be subject to customs duties and import taxes (your responsibility)
• You must provide accurate shipping information; we are not liable for failed deliveries due to incorrect addresses

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

Returns and Exchanges

Please refer to our separate Returns and Exchange Policy for detailed information. Key points:

• Custom and personalized items cannot be returned unless defective
• Standard (non-personalized) items may be eligible for return within our specified return window
• Products must be unused, in original condition, and with original packaging
• Proof of purchase is required for all returns

Intellectual Property

Our Rights

All content on zayvor.com, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Zayvor and is protected by intellectual property laws. You may not:

• Copy, reproduce, or redistribute our content without written permission
• Use our trademarks, logos, or brand name without authorization
• Create derivative works based on our content
• Use our website content for commercial purposes without consent

Your Personalization Content

When you submit personalization requests or custom text:

• You grant us the right to use this content solely to create your custom product
• You confirm you have the right to use any text, names, or designs you provide
• You agree not to submit content that is offensive, unlawful, or infringes on third-party rights
• We reserve the right to refuse any personalization request we deem inappropriate

User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Interfere with other users’ ability to use our website
• Harvest or collect information about other users
• Impersonate any person or entity
• Submit false or misleading information

Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to our collection and use of personal data as described in our Privacy Policy.

Third-Party Services

Platform

Our store is hosted on Shopify, which provides our e-commerce platform. Your use of our website may also be subject to Shopify’s terms of service.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for:

• The content or practices of third-party websites
• Products or services offered by third parties
• Any transactions you conduct with third parties

Please review third-party terms and policies before engaging with them.Payment Processors

Payments are processed by third-party payment providers. Your payment information is subject to their privacy policies and security measures.

Disclaimers and Limitations of Liability

Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Products are provided “as is” and “as available”
• We make no warranties regarding product fitness for a particular purpose beyond normal use
• We do not warrant that our website will be error-free or uninterrupted
• Natural leather variations are not considered defects

Limitation of Liability

Zayvor, its owners, employees, and affiliates shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from your use or inability to use our products or website
• Any amount exceeding the price you paid for the product in question

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless Zayvor, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms of Service
• Your violation of any laws or third-party rights
• Your use of our products or website
• Content you submit for personalization

Governing Law and Disputes

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [YOUR JURISDICTION – e.g., “the State of [State], United States” or “Pakistan” or your specific location].

Dispute Resolution

Any disputes arising from these terms or your use of our website shall be resolved in the courts of [YOUR JURISDICTION].

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed of any updates.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Service, along with our Privacy Policy and Returns Policy, constitute the entire agreement between you and Zayvor regarding your use of our website and purchase of our products.